Opioid Care Coordination Software

Opioid Care Community, from eTransX, enables care team collaboration and increased patient adherence that drive improved outcomes for those battling opioid or heroin use disorders.

Address the Opioid Epidemic Head-on with Advanced Care Coordination Capabilities

The Opioid epidemic can be summed up with one shocking number: 33,000. This number represents the opioid related death toll in 2015 alone. As communities scramble to respond to this crisis, the need for a more action-oriented approach is becoming clear. Grassroots education and passive addiction hotlines alone are not enough. Event-driven interventions, coupled with ongoing care coordination, are required to support our most at-risk populations at their time of greatest need.

Features of XCare Community / Request a Demo

Opioid Crisis Webinar

View Pre-Recorded Webinar
Moving to How: Accelerating Collective Impact To Address The Opioid Crisis

Care Coordination Challenge

The challenge of care management is that it requires the coordination of a diverse group of community stakeholders, including health departments, hospitals, schools, law enforcement, social service organizations, and recovery resources just to name a few. Even worse, these organizations often rely on incomplete or dated information and disconnected workflows.

The Opioid Care Community (OCC) was designed to help communities optimize care management for a region, across all stakeholders, enabling a collaborative, consistent outreach and treatment for those with substance abuse disorder.

Regional Command Center

The Opioid Care Community platform has been designed to serve as a regional command center to manage programs and initiatives across all four major dimensions of the Opioid/Heroin Crisis: Prevention, Early Intervention, Treatment, and Recovery.

Opioid Care Management Software

Community (Macro) Level

The Opioid Care Community provides an innovative set of functionality designed to overcome many of the challenges impeding a community-based approach. Key community level features include:

Connect all key stakeholders in the community/region
Develop and manage strategy maps and metrics linking specific stakeholder roles and tasks
Build and manage a community/regional resources directory of available services and programs
Collect key data in real-time using a built in data integration engine to interface with existing community systems

Personal (Micro) Level

Enabling a person-centric approach to engage right person at the right time, helping to promote the desired outcomes. OCC comes complete with a robust set of Personal Level features, including:

Conduct assessments of personal needs/circumstances for individuals with substance use disorders
Build and manage personal evidence based success pathways
Generate and manage service orders and referrals
Track personal progress results and trigger interventions as needed
Promote ongoing personal and care team engagement

Catalyzing Events

Personal engagement is a key component in managing the health and wellness of populations, especially those with substance abuse disorders. The OCC system was designed to leverage catalyzing events to trigger prescribed care pathways.

Catalyzing events can be broken down into three core categories:

Individuals within the episode of care — Engaging patients early in the episode, prior to discharge from the hospital for an overdose. This requires integration with community hospitals to ensure timely alerting of the care teams.
Individuals with recurring events — Addressing the segments of the population that exhibits behaviors indicative of substance abuser. This could include multiple visits to the ED for related conditions or those identified as “pill shoppers”.
Forced Participation — Engaging individuals that are required to seek treatment, such as those being released from incarceration or those with court ordered treatment.

Interested in Solving the Opioid Crisis? Call us at 888-221-4971  Request Demo